We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (21)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
22 Jun 2018 06:15
22 Jun 2018 05:13
They're sending me a new one because there was something wrong with the topcoat's viscosity. Great service from Sarness Nail Art Store *****
21 Jun 2018 18:26
.very fast delivery. very good quality. thank you!
20 Jun 2018 18:25
Good varnish. color matches. delivery of less than a month before the mo very pleased.
19 Jun 2018 18:39
. Colours are the same as shown. I haven't tried yet. Thanks.
18 Jun 2018 20:33
Everything is fine! fast delivery, good store, good quality to go smoothly
15 Jun 2018 22:24
everything as described. colours are beautiful. this colour is very bright! :)
14 Jun 2018 22:29
nice sale! the goods arrived, all is well! thank you very much! Have a nice day!
13 Jun 2018 18:35
Color is super!!!! in reality much better than in the photo. I recommend!!!
12 Jun 2018 18:57
Excellent very good colors the packaging very well protected was very fast excellent thank you very much
11 Jun 2018 19:58
Gel varnishes super. I will be ordering more. fast delivery
10 Jun 2018 19:20
.Beautiful colours and strong pigments! Love the colour range too. Perfect.
7 Jun 2018 19:48
Everything came waited a long time, but the wait, jars full, the delivery did not shed, nail files are integers, is not bent, all the surface in perfect condition
6 Jun 2018 19:50
Very fast delivery !!!! Beautiful color !!!
5 Jun 2018 22:07
bright colors and pack well taken care of! thank you for the little gift
5 Jun 2018 19:59
Came quickly, full bubble, color saturated, not yet tried in
4 Jun 2018 20:24
IM try I think good products good
4 Jun 2018 19:53
Fast delivery, varnishes are well-packed, all the whole nothing spilled. good store. in yet tried.
30 May 2018 20:23
Very very very very fast really!! The bottles are ok it is so pretty Colors are very beautiful really super!
29 May 2018 19:30
Surprisingly very good quality. perfectly fits, bright. I recommend the store and product.
28 May 2018 23:46
Varnishes dense texture, full bottle, soft brush flat I am very very happy)))) and thank you for the gift)))))
28 May 2018 19:37
Everything came well packaged, nothing spilled. gel is beautiful.
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