We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
27 Oct 2018 02:06
26 Oct 2018 05:23
The goods not received, but money back
26 Oct 2018 03:40
23 Oct 2018 05:44
01.09.18 - 23.10.18
22 Oct 2018 23:54
Interesting, we must learn to do
22 Oct 2018 12:32
In store, it looks much better than the real parcel was for a long time but the store made an extension in anything did not work
22 Oct 2018 04:35
Very hard to reprint, very nice work
22 Oct 2018 04:15
Reçu and 1 MOIS 1/2
22 Oct 2018 01:52
2 months way. Label themselves (not all) Large, twice more.
18 Oct 2018 08:37
The goods of good quality, the track number, good store recommend)
18 Oct 2018 05:43
Track. There was a month. Beautiful but very large pictures.
17 Oct 2018 10:53
Ordered 27.08 reached 17.10, thrown into the box. Foil beautiful, not really tried, exactly 8 pieces, all different
15 Oct 2018 02:37
Delivery more than a month
13 Oct 2018 01:23
Ordered 19.08 13.10 took the mail, all in the description.
11 Oct 2018 12:55
Foil beautiful, probyval
10 Oct 2018 06:38
Good foil! Shipping 3 weeks Kharkov. Order tracking. Seller recommend. A Special thank you for the gift!
10 Oct 2018 04:26
All of it, thank you!!!
10 Oct 2018 01:54
It's in a month, well Packed, recommend
9 Oct 2018 10:00
Was long a dispute, after two weeks goods came
9 Oct 2018 09:15
Foil super, but was two months thanks that in at least thrown
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